ITIL® Foundations

IT Infrastructure Library is a framework for IT Service Management best practices and can apply to any organization, large or small. This course is designed to help individuals prepare for the ITIL® Foundations Certification examination. ITIL is a registered trade mark of AXELOS Limited.
Course info
Rating
(883)
Level
Intermediate
Updated
April 29, 2013
Duration
4h 22m
Table of contents
Description
Course info
Rating
(883)
Level
Intermediate
Updated
April 29, 2013
Duration
4h 22m
Description

This course is designed to help individuals prepare for the ITIL® Foundations Certification examination. IT Infrastructure Library is a framework for IT Service Management best practices and can apply to any organization, large or small. Instruction will detail foundation level material surrounding concepts and terminology used in the ITIL® Service Lifecycle. Prerequisites: While there are no mandatory prerequisites, ITIL® does recommend certification candidates attend formal training. ITIL® is a Registered Trade Mark of the Cabinet Office.

About the author
About the author

Lowell Amos is a seasoned ITSM professional with 20 years of practical experience.

More from the author
Incident Management
Intermediate
3h 25m
27 Jun 2014
ITIL® Service Operation
Intermediate
4h 37m
12 Jul 2013